Resorts World Catskills is committed to facilitating the accessibility and usability of its website by all people by meeting or exceeding the requirements of the Web Content Accessibility Guidelines 2.1. We have conducted an accessibility review of our site and are working towards expeditiously remediating any issues identified during that review.

Please be aware that our efforts are ongoing as we incorporate the relevant improvements to meet WCAG 2.1 guidelines over time. If you have specific questions or concerns about the accessibility of this site, please contact us at  (845) 428-7499 or [email protected]. Include “Website Accessibility” in the subject line, and provide a description of the specific page or item you feel is not fully accessible or a suggestion for improvement. We will make all reasonable efforts to make that feature accessible.

We take your feedback seriously and will consider it as we evaluate ways to accommodate all of our customers and our overall accessibility policies. Additionally, while we do not control such vendors, we strongly encourage vendors of third-party digital content to provide content that is accessible and user friendly.

Please note that all common areas of the Property comply with the 2010 Americans with Disabilities Act (ADA) Standards for Accessible Design. 

Resorts World Catskills’ hotel has 24 accessible guest rooms- (14 king, 10 two queen)
There is an accessible entrance and path to accessible guest rooms.
There are accessible desks in the business center.
There are 68 accessible parking spots.
There are van-accessible parking spots.
All of our restaurants, bars and restrooms are accessible.
There are fire alarms for the audio & visually impaired.
There is an accessible entrance without stairs.
There are accessible doorways for all public spaces.
Service animals are accepted.
There is an accessible covered area for pickup & dropoff.
The entrance ramp is non-slip.
The ramp is less than 6′ and/or has railings.
There is an accessible path to check-in and an accessible check in desk.
There is an accessible path for all public spaces.
There is an accessible elevator.

ADA accessible features of all Restaurants & Lounges (including Cellaio, Lotus, Doubletop, 24/7 Bistro, Good Friends Market, RW Food Hall, Dos Gatos, Sportsbook 360, Empire Lounge, Palace Lounge):
• Accessible pathway to entrance
• Accessible entrance
• Accessible route to elevators
• Accessible restrooms
• Accessible seating
• Accessible bar