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Awana Spa
Frequently Asked Questions
What are the spa amenities available?
When you book a treatment or Day Pass, you have access to our spa lounges, sauna, steam room, fitness center, jacuzzi and pools.
What is the Spa Day Pass?
The Spa Day Pass is $59 and is subject to availability. Please be sure to call 845-428-7200 ext. 2131 to check availability! Thank you.
Will bottled water and snacks be available?
Yes, bottled water and pre-packaged snacks are available for our guests, as well as self-serve water, fruit infused water, and a tea stations. There are locations throughout the spa where water is available and our team members are here to assist you if you have any other requests.
Can I buy a gift card online instead of coming to the spa?
At this time, gift cards are only available for purchase at Awana Spa. You may also call the Spa during our hours of operation to purchase a gift card: Friday & Saturday, 9 a.m. – 8 p.m., and Sunday 10 a.m. – 6 p.m.
Cancellation Policy
Clients must cancel with the spa itself, not the front desk or guest services. Clients must cancel before our 24-hour cancelation policy, for no-show and same-day cancelations we will still charge for the cost of the service.
Are linens changed after each massage and facial?
Linens are washed after every guest service or treatment with a commercial-grade detergent in hot water and dried at a high temperature.
How often are pedicure chairs and basins/bowls cleaned?
Pedicure chairs, basins, and bowls are properly washed and disinfected after every guest with an EPA- registered disinfectant.
What cleaning agents are used in the treatment room, pedicure basin/bowls?
Our disinfectants are hospital-grade EPA-registered disinfectants that are approved and effective against specific bacteria, fungi, and viruses.
How often and how are nail tools cleaned?
All metal tools that are designed for multiple uses are thoroughly washed and disinfected after every guest with an EPA-registered disinfectant. Some tools are single-use only, therefore they are disposed of following the service or the guest may take them home.
Can I bring my own nail tools?
Our tools are thoroughly washed and disinfected following strict guidelines to ensure the safety of our guests, therefore we do not allow guests the use of their own tools.
